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Last reply by 12-10-2020 Solved
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Dell XPS 13-9380 plugging TB3 SSD gives BSOD after update KB4571756

I am receiving a BSOD \(message is Driver Verifier DMA Violation\) when plugging in a Thunderbolt 3 external LaCie Rugged SSD Pro to my Dell XPS 13-9380 after updating my system with KP4571756. If KP4571756 is uninstalled, there are no issues. Access to the drive for read/write is normal. Specifics for this situation are:

Computer: Dell XPS 13-9380 laptop
OS: Windows 10 Pro 64 bit Ver 2004, build 1904.450
Thunderbolt Controller: Thunderbolt 3 (15D2)
Kernal DMA protection
NVM Firmware version 40.0

Thunderbolt software: Application version 1.025.0
Controller driver version: 1.41.823.0
Driver date: 1/25/20

Would anyone have thoughts on how to handle this outside of uninstalling Windows 10 update KP4571756. I have to keep doing the uninstall in order to use the LaCie SSD drive. Since the update auto installs after the delay period I keep giving the OS, this is not good situation.

Mucho Thanks y'all

Larry

Solution (1)

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Just wanted to let everyone know that this BSOD caused by Windows 10 security update has been corrected with the Tuesday December 10, 2020 update. The solution was a rollout of an Intel Thunderbolt 3 driver update. The updated drive info is: Thunderbolt software: Application version 1.026.0 Controller driver version: 1.41.987 Larry

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Just wanted to let everyone know that this BSOD caused by Windows 10 security update has been corrected with the Tuesday December 10, 2020 update. The solution was a rollout of an Intel Thunderbolt 3 driver update. The updated drive info is: Thunderbolt software: Application version 1.026.0 Controller driver version: 1.41.987 Larry
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