TheRichard
1 Copper

Dell XPS 15 7590 4K IPS - Red color temperature, black fading bar on screen

Hey guys,

Got my Dell XPS 15 7590 with 4K IPS screen and it's great but there are 2 things I'm concerned about:

1. The default color temperature of the screen seems too warm (reddish/yellowish) to me. I'm not sure if this is just subjective as I didn't see any posts about this yet, but maybe it's not calibrated correctly. It almost seems like there was a red overlay above the whole screen.

Anyhow, I managed to get the color temperature "under control" playing with intel graphics control and dell premier screen options and it looks pretty good now.

2. The other issue that concerns/annoys me the most, I noticed a black fading bar kind of thing about 2.5cm tall at top of the screen going down until it disappears, not sure if it's normal but I just haven't seen it yet, it's only noticable on light backgrounds but it's always there.

Please check the pictures below:

Color comparison: https://imgur.com/LU020bu

Details (also tried to capture the transparent black bar): https://imgur.com/a/hMOMfN4

I made a picture to better demonstrate the transparent black bar: https://imgur.com/a/ib3ARey

It's more subtle in real life tho but what is the cause of it?

Thank you.

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18 Replies
Golmoris
1 Copper

Re: Dell XPS 15 7590 4K IPS - Red color temperature, black fading bar on screen

Same, exactly the same problem. +some buttons presses weirdly, and some keyboard LED's are kinda more yellow than others lol. I guess it bugs me too much because im working with graphics alot, but man o man... when u pay 2300 euros for a premium laptop u want to get the absolute best...

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Dav75
1 Copper

Re: Dell XPS 15 7590 4K IPS - Red color temperature, black fading bar on screen

Hi !

Same here... just purchased a new XPS 15 7590 and I also have that red tint...
As you can see in the picture ( https://imgur.com/a/pf7fi3K ) it looks weird... next to my 3 years old XPS 15 9550 and a Samsung Screen.
Is there a “simple” way to have a “normal” colour temperature screen?

Thank you in advance

 

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Moderator

Re: Dell XPS 15 7590 4K IPS - Red color temperature, black fading bar on screen

Hi Dav75,

Thank you for posting and for sending the service tag information via private message. We have opened a case and will be responding to you privately.

Geoffrey


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TheRichard
1 Copper

Re: Dell XPS 15 7590 4K IPS - Red color temperature, black fading bar on screen

Hey @Golmoris do you have the black gradient band at the top of your screen too or just the warm color?

It bugged me as well exactly because I am doing graphic work and I need neutral colors and a white color that is white, not white with what looks like red overlay on top of it, there are ways to get rid of it by decreasing red color brightness but it's not perfect.

I didn't expect all these issues from a 2000+ eur laptop either, just like you said.

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TheRichard
1 Copper

Re: Dell XPS 15 7590 4K IPS - Red color temperature, black fading bar on screen

Hey @Dav75 , I can see the picture and it looks exactly like my screen used to look. There are a few ways to go about "fixing" this. You can try to pick a different preset from Dell Premier Color. Another way is to go to Intel Command Center (formerly Intel Graphics Control Panel or something) and in color settings there should be a slider going from neutral to vivid colors, right now it should be set to vivid so move it one step left, towards neutral. Another thing to try is to manually set R G B color brightness levels, set red to -2 or -3, set green to -1 and blue to -1 (you will need to play around with these settings to get it right). Another way is to get a calibration file from another Dell XPS 15 7590 (with the same type of screen), but note this might not do anything or make it worse (you can always revert). And one last thing would be to get a color calibrator like colormunki, spyder or one of the others.

I checked the top of your screen and can't see a black gradient band thing that I notice on my screen, do you happen to see it or is your screen find in this regard? Thank you.

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TheRichard
1 Copper

Re: Dell XPS 15 7590 4K IPS - Red color temperature, black fading bar on screen

Hey @Dell-Geoffrey R , quick question, do all of the XPS 7590 4K IPS displays have a band at the top with a dimmer gradient, or is that a known, occasional defect and I just drew the slightly short straw?

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Re: Dell XPS 15 7590 4K IPS - Red color temperature, black fading bar on screen

hey richard, this is no good. try to deinstall the dell drivers for the display and let windows choose the monitor as standard pnp. that helped my to get rid of the warm colors and added more brightness to my 4k oled panel which is otherwise just great (maybe you can change it into one).

i cant believe that dell is calibrating those screens so stupidly (and you are not alone).

telemarker

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TheRichard
1 Copper

Re: Dell XPS 15 7590 4K IPS - Red color temperature, black fading bar on screen

Hey @real_telemarker, how can i uninstall only the dell display drivers? Sounds like what u did is something I'm after as well.

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knegi
1 Copper

Re: Dell XPS 15 7590 4K IPS - Red color temperature, black fading bar on screen

Also, did you notice color banding for high contrast area. Watch the same 4k content on ipad or mac or oled vs the IPS 4k display. Color banding is driving me crazy. Check and pause the video at 1:40. See the color banding left side of the screen. Please let me know if you have the same issue as well. Thanks.

 

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