TheRichard
1 Copper

Dell XPS 15 7590 4K IPS - Red color temperature, black fading bar on screen

Hey guys,

Got my Dell XPS 15 7590 with 4K IPS screen and it's great but there are 2 things I'm concerned about:

1. The default color temperature of the screen seems too warm (reddish/yellowish) to me. I'm not sure if this is just subjective as I didn't see any posts about this yet, but maybe it's not calibrated correctly. It almost seems like there was a red overlay above the whole screen.

Anyhow, I managed to get the color temperature "under control" playing with intel graphics control and dell premier screen options and it looks pretty good now.

2. The other issue that concerns/annoys me the most, I noticed a black fading bar kind of thing about 2.5cm tall at top of the screen going down until it disappears, not sure if it's normal but I just haven't seen it yet, it's only noticable on light backgrounds but it's always there.

Please check the pictures below:

Color comparison: https://imgur.com/LU020bu

Details (also tried to capture the transparent black bar): https://imgur.com/a/hMOMfN4

I made a picture to better demonstrate the transparent black bar: https://imgur.com/a/ib3ARey

It's more subtle in real life tho but what is the cause of it?

Thank you.

Labels (1)
3 Replies
Golmoris
1 Copper

Re: Dell XPS 15 7590 4K IPS - Red color temperature, black fading bar on screen

Same, exactly the same problem. +some buttons presses weirdly, and some keyboard LED's are kinda more yellow than others lol. I guess it bugs me too much because im working with graphics alot, but man o man... when u pay 2300 euros for a premium laptop u want to get the absolute best...

0 Kudos
Dav75
1 Copper

Re: Dell XPS 15 7590 4K IPS - Red color temperature, black fading bar on screen

Hi !

Same here... just purchased a new XPS 15 7590 and I also have that red tint...
As you can see in the picture ( https://imgur.com/a/pf7fi3K ) it looks weird... next to my 3 years old XPS 15 9550 and a Samsung Screen.
Is there a “simple” way to have a “normal” colour temperature screen?

Thank you in advance

 

0 Kudos
Highlighted
Moderator
Moderator

Re: Dell XPS 15 7590 4K IPS - Red color temperature, black fading bar on screen

Hi Dav75,

Thank you for posting and for sending the service tag information via private message. We have opened a case and will be responding to you privately.

Geoffrey


Social Media Support
#IWork4Dell
To help us troubleshoot, click my name and send me a private message with your Dell PC or Monitor Service Tag number
Run the PC pre-Windows diagnostics
Out of Warranty Support