3 Posts
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620
Dell XPS 15 9575 2-in-1 suddenly wn't charge from USB-C charger
Hello all
*One* day after my 1 year warranty expires, my laptop suddely won't seem to charge on any of the USB-C ports. The charger still has its LED light on but no power is supplied and no system messages are being shown when I plug and unplug. I've plugged it into different sockets etc.
Dell Power Manager shows battery as healthy.
When I plug in a low-power USB-C phone charger it *does* recognise it but says it won't charge.
Suggestions much appreciated.
Jon
JR1999999999
3 Posts
0
February 11th, 2021 03:00
A follow up on this.
It appears the charger LED stays on for some unspecified time even when unplugged, so this was misleading. It turns out the powerpack had suddenly become fussy about what plugs it was plugged into. A whole row of sockets no longer worked but when I plugged it into new sockets it was fine.
Very peculiar but emergency over.