2 Bronze

Dell XPS 15 L502X Webcam manual disconnection

Hi,

I have a problem with my laptop webcam. It suddenly disappears from devices, and I used to disconnect its cable and reconnect it again to work. Unfortunately, I need to do this each time when the camera disappears. I am bored with this solution. I wonder if there is any permanent solution for this problem.

Thanks   

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Re: Dell XPS 15 L502X Webcam manual disconnection

1. Check whether the camera driver is normal, it is recommended that you uninstall and then reinstall. Or download and install the latest driver, you can use the "Driver Wizard" software
2. Check if the external camera can be used. If it works, it is likely that your camera is broken.
3. It is recommended to take it for repair in time. If it is within the warranty period, it can be replaced for free. Or buy an external camera. 

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