Last reply by 01-22-2020 Unsolved
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2 Bronze
2 Bronze

Dell XPS 9370 - chronic wifi connectivity issue

Every time my XPS  13 9370 is awakened after being in sleep mode it disconnects from the wifi and no available networks are available. The fix is easy - I just run Windows Network Diagnostic tool and it applies a fix to enable the wifi adapter. I was wondering if there is a way to prevent this from happening. Like is there a way to keep the wireless adapter always enabled?


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7 Gold

In Device Manager click on Network Adapters. Under the properties for your Wifi card and Power Management is the box checked to allow computer to to turn off this device? If so uncheck it and see if it makes a difference.

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Thanks for the reply! Under Device Manager>Network Adapters>Killer Wireless...>Properties>Advanced there is an option in the scroll down "Dynamic MIMO Power Save", but it is Disabled. Is this what you were referring to? I do not specifically see anything under the wifi card that allows for the computer to turn it on/off. I also don't see a tab for "power management".



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