wizdum
1 Copper

Dell XPS 9575 slow charging error with default charging adap

Hello,

 

I am getting a slow charging error on my dell xps 9575. I am using the default charger it came with, which is a usb c type charger with 130 watt adapter, voltage is 20v/5v. Any thoughts, idk how to fix this 

Thanks in advance

0 Kudos
1 Reply
Highlighted
samos1111
3 Argentium

Re: Dell XPS 9575 slow charging error with default charging

Not many alternatives with the 9575. The 130W charger is above the USB-C PD standard, so you can only try another Dell charger or WD15/TB16 dock if at hand, or cleaning usb connector contacts (mind this is probably due to failed power negotiation). I'd get in touch with a more direct form of Dell support. 

0 Kudos