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October 5th, 2022 09:00

Dell XPS 9700 can't update Windows 11 to the 22H2 - error 0x80070002

It downloads update, but installation fails with the error 0x80070002
I've tried all possible solutions which I found, but nothing helped

 

26 Posts

October 5th, 2022 10:00

 

from the setupact.log 

from the setupact.log 

2022-10-05 18:38:25, Error DISM DISM Driver Manager: PID=1992 TID=2020 Failed to import driver package 'F:\Windows\System32\DriverStore\FileRepository\realtekintapo.inf_amd64_4c79fd20b856e379\realtekintapo.inf'. - CDmiDriverStore::Import(hr:0x80070002)

2022-10-05 18:38:25, Error DISM DISM Driver Manager: PID=1992 TID=2020 Failed to install the driver package 'F:\Windows\System32\DriverStore\FileRepository\realtekintapo.inf_amd64_4c79fd20b856e379\realtekintapo.inf'. - CDriverPackage::InternalInstall(hr:0x80070002)

2022-10-05 18:38:25, Error DISM DISM Driver Manager: PID=1992 TID=2020 onecore\base\ntsetup\opktools\dism\providers\dmiprovider\dll\driverpackage.cpp:384 - CDriverPackage::InstallEx2(hr:0x80070002)

2022-10-05 18:38:25, Error DISM API: PID=1828 TID=1988 Driver package F:\Windows\System32\DriverStore\FileRepository\realtekintapo.inf_amd64_4c79fd20b856e379\realtekintapo.inf failed to install. (hr:0x80070002) - CAddDriverCommandObject::AddDriverPackage(hr:0x80070002)

2022-10-05 18:38:25, Error DISM API: PID=1828 TID=1988 onecore\base\ntsetup\opktools\dism\api\lib\dmicommandobjects.cpp:172 - CAddDriverCommandObject::InternalExecute(hr:0x80070002)

2022-10-05 18:38:25, Error DISM API: PID=1828 TID=1988 InternalExecute failed - CBaseCommandObject::Execute(hr:0x80070002)

2022-10-05 18:38:25, Error DISM API: PID=1828 TID=1832 CAddDriverCommandObject failed - DismAddDriverInternal(hr:0x80070002)

2022-10-05 18:38:25, Error SP DRVMIG: Failed to inject driver package in the new OS: F:\Windows\System32\DriverStore\FileRepository\realtekintapo.inf_amd64_4c79fd20b856e379\realtekintapo.inf. Error: 0x80070002[gle=0x0000007a]
....

2022-10-05 18:38:25, Info SP <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

2022-10-05 18:38:25, Error SP Operation failed: Apply Drivers. Error: 0x80070002[gle=0x000000b7]

2022-10-05 18:38:25, Info SP Operation can retry, we'll attempt to revert its execution.

2022-10-05 18:38:25, Info SP Attempt to revert execution for operation 42

2022-10-05 18:38:25, Info SP The current operation's changes could not be undone, we'll search for operations whose output might have been tainted

2022-10-05 18:38:25, Info SP Will have to revert execution for 47, as its output might have been tainted by the current operation

2022-10-05 18:38:25, Info SP Attempt to revert execution for operation 47

2022-10-05 18:38:25, Info SP Will revert execution for 121, as it needed to be executed after the current operation

2022-10-05 18:38:25, Info SP Will revert execution for 48, as it needed to be executed after the current operation

2022-10-05 18:38:25, Info SP Will revert execution for 26, as it needed to be executed after the current operation

2022-10-05 18:38:25, Info SP The current operation's changes could not be undone, we'll search for operations whose output might have been tainted

2022-10-05 18:38:25, Info SP Will have to revert execution for 44, as its output might have been tainted by the current operation

2022-10-05 18:38:25, Info SP Attempt to revert execution for operation 121

2022-10-05 18:38:25, Info SP Attempt to revert execution for operation 48

2022-10-05 18:38:25, Error SP Cannot revert execution of operation 48 (Apply EAs for F:\$WINDOWS.~BT\NewOS). Execution queue is now compromised.

2022-10-05 18:38:25, Info SP Cannot revert execution in the queue, this is a fatal error.

2022-10-05 18:38:25, Error SP Operation execution failed: 7. hr = 0x80070002

2022-10-05 18:38:25, Error SP ExecuteOperations: Main operation execution failed. Error: 0x80070002

2022-10-05 18:38:25, Error SP ExecuteOperations: Failed execution phase Safe OS. Error: 0x80070002

2022-10-05 18:38:25, Error SP CSetupPlatformPrivate::Execute: Execution of operations queue failed, abandoning. Error: 0x80070002

2022-10-05 18:38:25, Info Persisting diagnostics data to F:\$WINDOWS.~BT\Sources\Diagnostics\diagnostics.dat

2022-10-05 18:38:25, Info Diagnostics data saved successfully


2022-10-05 18:38:25, Info SP Execution phase [Safe OS] exiting with HRESULT [0x80070002]

7 Technologist

 • 

12K Posts

October 5th, 2022 11:00

This page at drivereasy may help as well as this thread at the MS forum.

26 Posts

October 5th, 2022 11:00

thank you, however I have tried all of these in the first place

26 Posts

October 5th, 2022 11:00

Repair install Windows 11 with an in-place Upgrade didn't help

 

222.png

any ideas how to update to 22H2?

457 Posts

October 8th, 2022 06:00

My honest advice would be to hold off on the update for a while. 21H2 is supported well into next year and a large amount of people are reporting issues with 22H2.

1 Message

February 22nd, 2024 17:35

Have you solve this issue?

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