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Fans will not run on battery (9575)

Received laptop last week. Installed new 1TB SSD yesterday, along with all current drivers & BIOS 1.2.0.

Fans will run appropriately under load while plugged in, however they will not run at all while on battery. Temp got up to 84*C on battery, and fans stayed dead silent. I've tried passive and active cooling policies with no difference.


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Re: Fans will not run on battery (9575)


Click the link below for troubleshooting fan issues.

How to Troubleshoot Fan Issues

For my notes, click my username and send me the pc service tag number via private message.

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To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Where do I find my Dell PC Service Tag or Express service code?
Where do I post SA (SupportAssist) issue/questions?
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