Last reply by 05-16-2022 Unsolved
Start a Discussion
2 Bronze
2 Bronze

Fingerprint sensor has disappeared

My fingerprint scanner has suddenly disappeared. I tried looking in device manager, but the "Biometric Devices" section doesn't even show up. I have installed the latest drivers and updates. It worked fine until a couple of days ago.

Replies (2)
2 Bronze
2 Bronze

I received notification from Dell that my warranty has expired so they cannot offer me support. The laptop is 15 months old. Apparently it is OK for hardware to fail after 15 months, as far as Dell is concerned.


This MS forum post may help.

-Forum Member since 2016
-I do not work for Dell
-A user helping other users
-If you like an answer please click on thumbs up
-If a reply is a solution to your problem please click on Accept as Solution
Gaming on a home built with GIGABYTE B560M DS3H AC budget build with an i3 10100
Real work on a Latitude E5430
Latest Solutions
Top Contributor