Last reply by 10-05-2019 Unsolved
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How to buy help from tech support for an old notebook?

DELL-Cares answered me "Our records indicate that the system warranty has expired. One of our community members will be able to assist you shortly."

But I need to reset the admin password in the BIOS. I don't think community members can help with this.

How to buy help from Dell Technical Support if my notebook was shipped in 2014?


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7 Gold

You are correct that you need Dell tech support help. After confirming you are the owner Dell tech support can assist with accessing the system's BIOS. I believe that Dell tech support will advise you of any cost involved.

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