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October 4th, 2020 00:00

Installed a new second SSD not detecting on Dell G5 15 SE 5505

I recently purchased a new SSD to increase my disk space, however the SSD is not getting detected by the system (Dell G5 15 SE 5505).

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23.1K Posts

October 4th, 2020 06:00

It depends on where you're not seeing it.

If it's in the system setup (F2 at powerup), be sure it's firmly seated.  And if the system is running in the default RAID mode, go into that setup and check there.

If it's under Windows, note that a new drive is blank - it needs to be partitioned and formatted before Windows will see it.  Open the disc manager to do that.

 

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25.1K Posts

October 9th, 2020 04:00

Greetings,

 

Hope your queries are answered. I will continue to archive this case. Should you have any other query in the future, do write to us here. We are available 24/7 to assist you.

 

-Pratheepan.

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