Last reply by 05-12-2020 Unsolved
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Intel HD Graphics Driver Crashes XPS 9360

I have a dell XPS 13 9360.  Whenever I update the graphics driver the machine begins to shut down and restart repeatedly.  This occurs usually before I can login but occasionally right after reaching the desktop (if I tap the windows key it shuts off almost immediately).  I've performed several clean installs of the operating system with a similar issue each time.  Once I stopped windows update from applying driver updates I installed them one by one until reaching the Intel HD Graphics Driver.  This caused the issue to appear, and this was verified by performing another clean OS install and only attempting to update this driver.  There is no BSOD it simply shuts off and restarts.

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