Intel Optane Memory Pinning, error

https://www.intel.com/content/www/us/en/support/articles/000024626/memory-and-storage.html

Ran into it an hour ago also.

I did check as stated in the above link, but was already disabled.

Restarted, seems to be fixed for now.

Otherwise I will uninstall Intel Radip Technology software entirely...

How did you do that

Welcome to the Dell Community  @Ebin2310 

Go to the “Control Panel”

Click on “Default Programs”

In the lower left hand corner click on “Programs and Features”

You could try to "Repair" first, if not then “Uninstall” any "Intel Optane Software" that may be installed.

Reboot.

Best regards,

U2

You needn't uninstall anything.

I looked for where the iaStorAfsServiceApi.dll was supposed to live,C:\Program Files\Intel\OptaneShellExtensions, but I didn't have it that dll.

The Solution that worked for me is:

Under Add/remove programs select "Intel Optane Memory and Storage Management" from the right pane ("Apps & Features"). Select "Advanced Options", then click "Repair" and then "Reset"

Restart your computer and then that iaStorAfsServiceApi.dll will be present, and you will no longer receive the error.

my solution (Dell XPS 9570):

• download the actual version (17.5.1.1021) of Intel Rapid Storage Technology (SetupRST.exe)
• install the update and restart your Dell
• Have fun 

I did a Windows 10 update the other day. And since then I get the Intel Optane Pinning error.

I found the program in my control panel's Uninstall or Change a Program section, but it doesn't have a repair option. Only remove. What now?

Welcome to the Dell Community  @Norman P 

Uninstall then reboot.

Best regards,

U2

Repairing is definitely easier than uninstalling/reinstalling, but in my case it was not enough to repair/reset the "Intel Optane Memory and Storage Management" as suggested (maybe it's not even needed).

Go to the other Optane entry, the "Intel Optane Pinning Explorer Extensions", expand and click "Modify" (a small popup window comes up in the background, says something about re-configuration). Restart for good measure. I no longer get the error when I start the Windows Explorer.

The Motherboard of my Precision 5530 (= XPS 15 on steroids) has been replaced yesterday, and got the error message in subject for the first time; after some research, I found the culprit (Intel Optane) and noticed that the supporting app (Intel Optane Pinning Explorer Extensions) was in the Installed Programs list, with installation date matching the MB replacement date, i.e. yesterday. I'm clueless:

I never noticed the presence of such a program in the list: was it first installed or just updated on that date ?

Is Intel Optane part of the default OS installation on recent DELL laptops ? Is my system Optane-capable in the first place (there is no "Intel® Optane™ Memory" tab in the IRST app (v. 17.5) and I found no reference to it in the BIOS) ?

I fixed the issue by uninstalling Intel Optane Pinning Explorer Extensions: I guess it won't cripple my system, as I never consciously used this feature (if it was ever present on my system before the MB exchange...): correct assumption ?

Do I understand correctly that Optane Memory is a kind of app cache on dedicated flash storage ? My system has only SSDs, is there any benefit in using Optane (if it's supposed to work with non-dedicated SSDs) ?

How did you uninstall it?  I don't see that option in programs to uninstall

Thanks for the information. 

I did the following and it solved the issue.

Under Add/remove programs select Intel Optane Pinning Explorer Extensions program and select Modify. It will get reinstalled. Now the iaStorAfsServiceApi.dll file appeared in C:\Program Files\Intel\OptaneShellExtensions directory and issue resolved.