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2 Bronze

No usb power when off

The usbc  ports Don’t power up when laptop is off for charging. 
I can’t find any PowerShare or other settings in bios to make this work. 
any ideas?

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Community Manager
Community Manager

Re: No usb power when off

ricklabanca,
 
Did the issue start after any Windows updates? Click here and update the bios.
 
 
 
 
 

 



 

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7 Thorium

Re: No usb power when off

Not sure why you expect the (smaller) USB-C to support that functionality.

It it usually the normal-sized USB ports that support that.

If it has it, yes, usually a BIOS option. Default is disabled because when laptop is OFF ( but in this mode ) ... the battery slowly drains-away because the motherboard is still mostly powered-up. 

What XPS laptop model do you own ?


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