Last reply by 02-09-2020 Unsolved
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2 Bronze
2 Bronze

Not uniform keyboard backlight XPS 9570

Can you please tell me - is this a bug or a technical limitation? The keyboard of my laptop XPS 9570 has a very non-uniform backlight. Especially in the area of keys 8, 9, U, I, O, K, L - the backlight of these keys is very dim
I want to know, it was technically impossible to make the keyboard backlight evenly or is it some kind of bug of my system?

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Thank you for your message. I will be glad to assist you with this.


Could you please share a clear image of the keyboard?


For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.


Click here to find the service tag -  https://dell.to/2xXUCUW


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ok, I'm will going to do it right now

2 Bronze
2 Bronze

Mine is the same, but not a big issue. From certain angles, it appears less bright in that area. It might be the key placement. 

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