1 Copper

Poor battery life and poor premium support

I bought the XPS15 9560 about one year ago for university studies, specifically looking at the large battery. It has been a struggle with battery lasting for only 3-4 hours even with normal usage. Dell Premium support says that 3-4 hours battery life is "a good back-up under normal conditions"!! and they refused to change the battery while the sales support continue to claim 8-10 hours of battery life under normal usage!!!Capture.JPG

Reply (1)
7 Thorium

With a 4K screen, 4-5 hours is probably the best you will ever get.  To get 8 hours, you need the FHD version set at half brightness and with as much power saving as you can stand enabled.


Top Contributor
Latest Solutions