2 Bronze

Printing and lagging on XPS 15 7590

I am trying to print documents from my computer but each time I send a request to print something there is error message that pops up. When I click on the printer logo to printer’s line up, the whole thing is lagging and words that list the documents keep disappearing and reappearing. there is that one pending document at the top of the line that I keep trying to cancel and doesn’t want to go away. The other one I can cancel, but it seems that it doesn’t want to print anything before that one document prints. 

It’s not the printer because I can AirPrint from all my other devises.


Thank you for your help.

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