dadaphou
2 Bronze

Printing and lagging on XPS 15 7590

I am trying to print documents from my computer but each time I send a request to print something there is error message that pops up. When I click on the printer logo to printer’s line up, the whole thing is lagging and words that list the documents keep disappearing and reappearing. there is that one pending document at the top of the line that I keep trying to cancel and doesn’t want to go away. The other one I can cancel, but it seems that it doesn’t want to print anything before that one document prints. 

It’s not the printer because I can AirPrint from all my other devises.

 

Thank you for your help.

Labels (3)
0 Kudos
2 Replies
DELL-Cares
Moderator
Moderator

No response received

We tried reaching you on a private message but did not receive a response. Please feel free to reply to the private message whenever you are available.


Social Media Support

#IWork4Dell
To help us troubleshoot, click our Dell-Cares name and send us a private message with your Dell PC or Monitor Service Tag number

0 Kudos
thadoctur
2 Iron

Re: No response received

<Service Tag removed>

0 Kudos