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October 18th, 2022 10:00

Telegram desktop application problem

XPS 15 9520

XPS 15 9520

Hi there. Has anyone encountered the problem of hanging Telegram Desktop when a message arrives? When a message arrives, the telegram freezes for 10-20 seconds, then returns the cursor. This problem has appeared since the purchase of this laptop. I didn't have this problem with my previous laptop.

I tried to reinstall the app, clean cache, install another version of app, but the problem still remains. And Telegram support doesn't respond.. How i can fix this? 

I have Windows 11 Home. 

457 Posts

November 21st, 2022 23:00

Unless this issue is occurring with other Windows apps, might be better to pester Telegram for a solution.

457 Posts

October 19th, 2022 02:00

Was your previous laptop running Windows 10 or Windows 11?

October 19th, 2022 06:00

The previous laptop had Windows 11 Pro. 

49 Posts

October 19th, 2022 21:00

Open TG Settings -> Notifications and Sounds -> scroll down -> Use windows notifications.

It will utilize windows internal mechanisms to show you notifications

Test.

1 Message

November 21st, 2022 13:00

@Alenagentle Yes! I'm also facing this issue.

Clean OS installation from DELL, all updates, only Telegram installed.

Telegram is freezing when receiving a notification.

Switching to another sound, or windows notifications, do not help.

The only way to fix it is disabling notification sounds for Telegram.

Did anyone found a core reason of the issue?

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