Overall like the computer minus the trackpad issues. Had the original trackpad replaced to try and fix the wobble it had, but now acts sporadic from time to time when I click. The mouse will jump over the screen making it not usable. Are there any updates or solutions to fixing this or should I get in touch with and on site technician?
I have have restarted while using an external mouse, and have checked for bios updates to no avail. The issue seemed to start after getting the trackpad replaced to try and fix the wobble.
@DELL-Jesse L Sorry for the late reply. I have gone through the troubleshooting but have not had any luck. The issue is not always present. But seems to be most common shortly after clicking.
I have tried resting the trackpad, checking for updates, going through the settings as well as seeing if any devices have an affect.
The trackpad does have a noticeable pre-click, particularly at the bottom, which may have an affect.
Follow the information below to run the diags on the touchpad.
1) Turn the computer off
2) Hold down the FN key and power the system on to access the ePSA
3) Press the escape key to exit out of the default tests
4) Once the tests have stopped using all touchpad and/or Trackstick buttons to select individual tests and verify if the touchpad is responding.
NOTE: You can refer to the below video link
Test touchpad in ePSA https://dell.to/2Y2rSbB
Performing ePSA Diagnostics https://dell.to/2DIyntn
Performing ePSA Diagnostics https://dell.to/33YC8oZ