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USB C Stopped Working out of the blue (XPS 13 9380)

Good morning everyone!


One of the 3 USB-C from my XPS 13 9380 stopped working yesterday out of the blue.

 

Following previous discussions, I already tried these:
1) Uninstall and Install USB Drivers and Asmedia USB Controller
2) Reset BIOS to Factory Defaults
3) Search for drivers updates, using the dell tool available in the website

None of above worked.

Looking into the Device Manager, there is a yellow exclamation in the "UCM-UCSI- ACPI Device", as showed in the attached picture. Also, it reports the following: "Windows has stopped this device because it has reported problems. (Code 43)".

How do I solve it?
Thanks in advance,
Alexander.

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Re: USB C Stopped Working out of the blue (XPS 13 9380)

usb error.png

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