30 Posts
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11094
XPS 15 9570, brightness and contrast changes
I noticed one strange feature - the brightness and contrast of the screen changes, depending on the color and brightness of the open application window.
Ie, if I open, for example Explorer, the brightness of the screen automatically increases. And if I switch to the application in dark colors, the screen automatically begins to dim (at what not only darken, but also dim, losing the image contrast)
What does this happen and how to turn it off?
icruces
13 Posts
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September 26th, 2019 10:00
I had the same problem for weeks. Fixed it by disabling the "Display Power Saving Technology" in Intel Graphics Control Panel -> Power.
robert p
9.4K Posts
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October 8th, 2018 09:00
Hi Monaco Felice,
Thanks for posting. Apologies that your system is not performing as expected.
You may be able to disable the adaptive brightness to change this setting.
Disable adaptive brightness to correct dim screen on a Windows 8 or Windows 10 portable device
Here is an answer from the Forum you may find helpful.
If you need additional assistance, please contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.
Monaco Felice
30 Posts
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October 8th, 2018 11:00
The fact is that the adaptive brightness was disabled. A similar situation occurs every time when I turn off my laptop from constant power and it goes into battery mode.
robert p
9.4K Posts
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October 11th, 2018 03:00
Hi Monaco Felice,
Apologies if I missed that in your post, but I didn't see that you had already disabled it.
Have you tried updating the bios driver and the video driver?
Monaco Felice
30 Posts
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October 11th, 2018 08:00
Yes, I constantly install all recommended updates.
Monaco Felice
30 Posts
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October 11th, 2018 14:00
The big problem is that the gamma of the images (or program interfaces) is changing!
ame198
1 Message
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October 12th, 2018 00:00
Monaco Felice
30 Posts
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October 12th, 2018 06:00
Please clarify exactly what you disable in BIOS?
Monaco Felice
30 Posts
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October 14th, 2018 18:00
I think this is some kind of problem with Dell PremierColor
Monaco Felice
30 Posts
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October 22nd, 2018 07:00
Well, Dell developers, can this problem be fixed somehow?
I bought this laptop to work in graphics programs. But when I unplug the laptop, there is a problem with the fading of the colors of the image and the laptop becomes completely unsuitable for work! I can work only when laptop is plugged! All sense of mobility is lost!
Please solve this problem!
Monaco Felice
30 Posts
0
October 27th, 2018 10:00
Guys, indeed for everyone the display is working really good and only I have such problems with dimmed colors?
For so much time, no one answer, how to solve this problem.