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460
XPS 13 9300, webcam not working
I just got my XPS 13 9300 motherboard replaced and after I got it replaced multiple things are not working. The built-in webcam is not working, the microphone is not working, and I am not able to download Dell Mobile Connect because Microsoft says my system is not compatible. I have been on the phone multiple times and nobody can seem to know what to do to fix the problem. The error code when I go into the camera app is 0xA00F4244 .
Zach Aronson
2 Posts
0
December 28th, 2020 11:00
yes
LSUFAN51
4 Operator
4 Operator
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6.4K Posts
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December 28th, 2020 11:00
You tried downloading Dell Mobile application and other drivers from your Dell Product Support page? I am asking because some people go to third party site or goggle them instead of getting them directly from Dell website.
Drivers & Downloads | Dell US
DELL-Cares
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Moderator
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25K Posts
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December 29th, 2020 21:00
Hello,
Hope you're doing well.
We do not mean to rush you. I understand you might have other priorities.
We did not hear any response from your end.
Feel free to drop in a message here if you need any help.
Kavyashree