XPS

[JPMAc]

Hi, 

My XPS has a weird problem that is clearly software in nature but I'm totally at a loss as to how to solve it. When I press the 'delete' key (not backspace) in some apps and just on the desktop it acts as a shortcut button opening several programs, taking a screenshot, opening sticky notes etc. 

Why does it do this and how do I get it to stop? Its driving me insane. 

[filbert]

My first thought is that maybe you remapped that key
How to Remap Any Key or Shortcut on Windows 10 (howtogeek.com)

[JPMAc]

I've not knowingly done this and I'm running Windows 11. Is there a power tools available for W11? 

[Tesla1856]

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@JPMAc wrote:

I've not knowingly done this and I'm running Windows 11. Is there a power tools available for W11? 

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PowerToys are normally updated to run on the current version of 64-bit Windows (ie Windows-11).

https://learn.microsoft.com/en-us/windows/powertoys/keyboard-manager

[JPMAc]

Tried it. Its not showing any keys as mapped. I even tried remapping the 'delete' to 'delete'. 

[d5123101]

When did you first notice the problem? (what might've happened to trigger it?)

[JPMAc]

Its been doing it for as long as I can remember. I've done clean installs etc and its still the same. Normally, I used the laptop docked with a seperate keyboard with no issues but its specifically the 'delete' key on the laptops keyboard

[d5123101]

That's extremely bizarre. Have you ran diagnostics in BIOS and/or SupportAssist? Have you done Windows and/or SupportAssist updates?

[JPMAc]

Yep. Shows no problems. Not sure where to go with it to be honest. 

[d5123101]

Okay so both BIOS and SupportAssist diagnostics report back clean. What about Windows and/or SupportAssist updates? Is everything up to date? Are any specific things out of date?