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Last reply by 06-08-2022 Solved
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1725

Which Bitlocker key do I need for "SupportAssist OS Recovery" ?

I have Windows 10.

I'm walking through "SupportAssist OS Recovery"

I'm being asked to provide a Bitlocker Recovery key.

There are 2 keys available. Which do I choose?

#1: Drive = OSV, Upload date = 7 June 2023 (yes, 2023)

#2: Drive = FDV, Upload date = 9 Mar 2023 (yes)

Info:  My laptop time is always correct AFAIK.

First follow-up question: Should I delete one of those keys?

Second follow-up question:  What do OSV and FDV stand for ?

Thanks

Solution (1)

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5 Tungsten
1706

Drive with OSV is the Primary Drive containing OS, while FDV is the secondary drive. So you will need the OSV key

For those dates I did some research but couldn't understand microsoft's explanation. It has something to do with Support Expiration. 

 

Unless encryption is a business requirement for you, I would remove bit locker

 

 


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1719

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5 Tungsten
1707

Drive with OSV is the Primary Drive containing OS, while FDV is the secondary drive. So you will need the OSV key

For those dates I did some research but couldn't understand microsoft's explanation. It has something to do with Support Expiration. 

 

Unless encryption is a business requirement for you, I would remove bit locker

 

 


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