This is my first time ordering from Dell, and it is turning into a nightmare. I ordered an XPS laptop to be sent to a house I'm going to be renting next month. Dell told me the laptop would be delivered well after I arrived, but then informed me this week that the delivery date was going to be earlier - before I am scheduled to arrive at the rental house. Not a big deal, except I need to to know when the package will arrive so I can tell the owner of the house. Otherwise order likely will be lost or stolen, and DELL GAVE ME A WRONG FED EX TRACKING NUMBER. The number Dell gave me is for a package Fed Ex delivered to someone else over a year ago (!?). Worse, Dell has linked all of my order information to this wrong Fed Ex tracking number, and I have no way to get the correct information. Despite my pleas to Dell via email to find the correct information, I still do not have it. This is very frustrating - and really how could Dell not have the right Fed Ex tracking number?
