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XPS 12 9Q23 keeps typing "o"

Hey,

when I boot into my ubuntu it is very slow. In ubuntu it keeps typing the lower case of letter "o".

I wanted to update my BIOS, but there is no chance as I´m using Ubuntu and the BIOS-Upgrade ist only available for Windows. I tried to install Windows 7, 8 or 10 but the Laptop freezes while trying to start the installation (rotating circle). I let to boot it overnight, but it is still stuck at the same screen. Even booting WinPE does not work, stucks at the same point. I guess, the reason is the continuous typing of "o".

I unplugged the internal keyboard and attached an external one. But this didn´t solve the issue either.

Has someone another idea?

Thank a lot!

schesche

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1 Reply

Re: XPS 12 9Q23 keeps typing "o"


Hi schesche,

Thanks for posting.  Apologies that your system is not working as expected.

Please run a systems diagnostics test.  If there is no hardware issue, then you might want to post in the Software Forum for better results.

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