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March 30th, 2020 22:00

XPS 13 7290 2-in-1, mouse/trackpad intermittently freeze

Hello,

Anyone know how to fix the issue that my new dell xps 13 7390 2-in-1 has? The mouse/trackpad input is intermittently freezing under minor loads. (My old laptop would not have the same issue, despite it being much older)

I've disabled panel self refresh.

58 Posts

May 10th, 2020 21:00

windows 10 home

1 Message

May 18th, 2020 02:00

thanks i havent had this problem since i did this

1 Message

May 20th, 2020 07:00

Is there any news on this?  It is intensely frustrating and makes it difficult to work.

It is not just the mouse and trackpad, I also cannot scroll the touchscreen when it is frozen for those seconds.

May 23rd, 2020 00:00

Yep, this seems to have worked for me. Will confirm again after a few hours of testing.

1 Message

May 24th, 2020 20:00

This worked.

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