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XPS 13 9300. One of Fan not working

This is really frustrating. Whenever i restart my laptop. An boot error will show.

Error Code: 2000-0511

Fan: The (video Fan) failed to respond correctly.

This problem have been going since 2 days ago and FYI, i just bought this laptop on 26 July and the problem start to occur on 21 August. Not even 1 month!!

I really want an exchange.

 

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Re: XPS 13 9300. One of Fan not working

Extra note: i'm using latest bios 1.1.0

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Re: XPS 13 9300. One of Fan not working

Re-run the diagnostics and record the validation code that accompanies the error -- you'll need both numbers to contact Dell support to have the fan replaced under warranty.

 

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