Loving the laptop mostly except for this problem which is driving me nuts.
I've spent a lot of time searching here for potential solutions but the problem still exists.
I have updated drivers, updated BIOS including new version yesterday, have run diagnostics have switched off "fast start", tried enabling hibernate, etc.
Any more things I can try?
If you're working on Ubuntu what worked for me was disabling "sign of life" in the BIOS/Post Settings. Now whenever I want to restart my computer from sleep mode I simply press the power button and everything works fine.
Yup My 9300 has the same issue.
Firstly, it doesn't sleep correctly or at all.
Then when it does sleep after wake up it gets stuck on the Dell logo screen and I need to hard reset it which is a real PITA.
Dell support says to reinstall windows. Sigh. This is the 3rd issue I've had ince buying it in March and each time the only solution suggested is to reinstall Windows.