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XPS 13 9343, battery swelling, using only the charger
The battery of my XPS 13 9343 is bloated/swelling (see below):Dell XPS 13 9343 swelling battery
I live in the Philippines and it is very difficult to find a local Dell battery reseller. I plan to remove the battery and then use the laptop with only the charger plugged in, like a desktop. Could someone please advise if this is safe? And if the keyboard and touchpad won't be affected?
DELL-Jesse L
Moderator
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February 26th, 2019 05:00
Mingab,
Yes, you should remove the battery from the system if it is swelling. Using just the adapter should be fine until you can locate a battery.
For my notes, click my username and send me the pc service tag number via private message.
JOcean
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February 26th, 2019 05:00
First of all remove the battery as soon as possible. The battery is a safety hazard and will also damage the system beyond repair. You can use the system without a battery.
https://www.groovypost.com/tips/run-laptop-without-battery-safe/
Mingab
3 Posts
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February 27th, 2019 02:00
Thank you @JOcean !
Mingab
3 Posts
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February 27th, 2019 02:00
JOcean
7 Technologist
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12K Posts
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February 27th, 2019 05:00
Glad to be of help!
JAC8513
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July 8th, 2019 20:00
You have to take out the battery and replace it with new battery. You can purchase this battery via this link. They seem to be able to send battery to the Philippines.