My Dell XPS 13 (9343) has a problem of battery connected but not charging. The front light keeps flashing white and orange to indicate that. I have no idea on how to fix this.
If I unplug the charger the laptop turns off righ away.
For the record, I changed the internal battery 2 months ago for a new one and the Dell Comand Power Manager says its health is excelent. Don't know if the internal battery has something to do with this problem.
What tests can I make to fix this?
Click the links below for troubleshooting and resolving the battery not charging issue with your laptop.
I have the exact same problem.
Been through all these linked posts and nothing helps.
I've randomly been able to charge the battery by simply disconnect/reconnect cable into laptop and restart. However, seems like success rate of this is like 0.001%
I had high hopes for DELL with 9343, but there's been too many fundamental issues, other being unresponsive keyboard for some keys and other times multiple characters from a single press. Can't believe how many people have the same issues only to go unresolved... just makes me want to avoid DELL altogether from now on.