chris750
1 Copper

XPS 13 9350 won't turn on with or without adapter

hello everyone I'm kinda stuck my laptop is out of warranty and suddenly won't turn on when I press the power button !

I tried to remove the battery ,but still the same I get the led light on the power button for a quick second and thats about it nothing is turning on neither the screen nor the keyboard, when its plugged in I can see the light on the charger lit, on the laptop it will display its charging then will turn off after a few second and then back on after a few .

finally when I start with a control alt del and the power  button I get to see the keyboard lighting up for a few second .

on the side when I do a long press I can see the battery indicator is full .

let me know whats your thoughts?

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K_j_b
1 Copper

Re: XPS 13 9350 won't turn on with or without adapter

I have the problem that my XPS 9370 does only turn on if the charger is plugged in. The battery then shows fully loaded. When the system goes into sleep (or so) it does not wake up, when pressing power unless the charger is plugged it. The keyboard lighting flashes up for about a few seconds, then fade out again.

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