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XPS 13 9360 Display Failure
My XPS 13 display has stopped working. The indicator lights flash 7 times white and 2 yellow indicating that there is no display. I replaced the display 1 year ago and had no problems until 2 weeks ago when the computer became slow, and then the monitor had no display.
I have tried starting while pressing the "D" key and the monitor displays red, then yellow, and then green (Or some permutation of that order.. I can't remember).
I have come to terms that the motherboard needs to be replaced and now I want to get the important data off of the hard drive including product codes for the various software. An external monitor, via USB-c will not work.
Is there any way to access this computer? Is there another method to have the external display work?
ejn63
10 Elder
10 Elder
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September 7th, 2020 03:00
No, there isn't -- but if you need to access the contents of the SSD using a working system, something like this will do the job:
https://www.amazon.com/Adapter-Converter-Portable-Support-Windows/dp/B07VVNGYFV