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XPS 13 9360 Headset microphone not detected


I own an XPS 13 9360 + an USB-C Dock WD15.

I recently bought a new headset that uses a combo jack for microphone + headphones.

When I plug it to the dock or to the laptop, the headphones are working, but not the microphone.

MaxxAudioPro detect only "internal speakers", and never headphones.

I do not get the pop up to ask for what I plugged in, unless I am launching the following program : C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe . It does not change anything.

I tried to reinstall the drivers from Dell Website, but nothing happened.
I checked into the forums and online, but no solution was able to help me...

Any idea on how to figure this out?

My next step will be to fully reinstall the computer, but I am not sure I want to do that...

Thanks in advance !

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