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XPS 13 9360 doesn't recognize eGPU (Razer Chroma) after hibernate
I have an external video card through Razer Chroma (via USB-C) and it works well after I restart my computer. If I hibernate my computer for over 30 minutes, then it won't recognize the Razer Chroma unless I completely restart the computer. I have set all USB-related items to not allow to be turned off to save power through the Device Manager. I also used to have a USB-C Dell hub that always worked fine, so I don't think it has anything to do with the actual port. Any thoughts?
DELL-Cares
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February 26th, 2021 10:00
Hi,I see you’re looking for technical assistance. If you require our help, you could initiate a private/direct message with us, and we’d be glad to assist you.