this forum is an absolute joke.
so i reply to the DM with devices details, i get a reply which i then try to reply to, only to be told i can't send any more DMs at the moment because i have sent too many.... so 1 DM is too many?
i have finally managed to reply to the DM.
as i reported in the forum, it's the dell website that is reporting that the chipset drivers need updating, not the support tool.
please keep the discussion on the forum rather than via DM
no i didn't.
and to be honest i wasn't convinced that the responses from Dell even fully understood the issue.
clearly the dell support website thinks i need an intel chipset driver update, but the dell supportassistant tool (which is a completely annoying piece of bloated software IMO) says i don't. so which one is right? and why, when i then manually download the suggested intel chipset driver update from the site does it apparently do nothing to rectify the problem?
I also this have this issue that i reported here (https://www.dell.com/community/XPS/XPS-13-9360-Windows-10-IRQL-NOT-LESS-OR-EQUAL/m-p/7281371#M27183) and i'm suspecting the two issues are related.