1 Copper

XPS 13 9360 reboots immediately after shutdown


I have a known problem with my XPS 13 9360: It always reboots immediately after shutdown. I try several things found here (, e. g.

  • Updating the BIOS
  • disable 'Wake on Dell USB-C Dock'
  • Update driver

As I use Ubuntu I also tried make changes in the GRUB-file (GRUB_CMDLINE_LINUX_DEFAULT).

But non of the things mentioned abouth help solving the issue.

Does anyone have a solution?


1 Reply
8 Krypton

Re: XPS 13 9360 reboots immediately after shutdown

It's a known problem and has been for some time. Some of the Dell techs recommended going back to BIOS version 2.1.0. Also a number of users had success when they called tech support and the tech walked then through a series of certain driver installations.

Downgrade BIOS


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