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XPS 13 9360 works fine with Dell Dock WD15 but not on battery or with power adapter
Hi Dell Community.
I normally work with my XPS 13, 9360 from 2017 using Dell Dock WD15, and it works fine. But when I change to battery or power adapter, I get the blue screen with ":( Your PC ran into a problem..." Stop code: WHEA UNCORRECTABLE ERROR". The XPS is totally dead and freezes on 0% complete, so I have to restart the hard way.
I have tried installing another battery from a similar XPS and tried both a normal and a USB-C adapter. What can be the problem - and solution?
Mads Richard
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July 31st, 2020 00:00
It works fine for a period on battery or adapter, but after some hours the blue error-screen appears and freezes.