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XPS 13 9370, constant fan noise

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Got a new Dell XPS 13 - 9370

Fan seems to be constantly on, sometimes spinning VERY fast and loud.
Tried updating latest BIOS and drivers.
All latest Win10Pro updates.
Laptop is even sitting on a cooling pad.

Nothing helps.

Is there a cure to this?  Why is DELL selling premium products with problems?

It looks like an overheating problem, so the fan starts spinning to 100% then stops. But i am not running any intensive tasks and the notebook is sitting on top of a cooling pad.

 

I checked my CPU and it's constantly jumping from 798mhz to 3993mhz

Screenshot:  https://clip2net.com/clip/m84465/469e6-clip-228kb.jpg

Without any tasks running.

Maybe it's Win10 background services?

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Re: DELL XPS 9370 - constant Fan Noise

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Korben88,

Click the link below for resolving loud fan and high cpu usage.

 

Loud fan noise and high CPU usage occurs with the XPS 13 9370

 



 

View solution in original post

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Community Manager
Community Manager

Re: DELL XPS 9370 - constant Fan Noise

Jump to solution

Korben88,

Click the link below for resolving loud fan and high cpu usage.

 

Loud fan noise and high CPU usage occurs with the XPS 13 9370

 



 

View solution in original post

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