PolyBel
1 Copper

XPS 13 9370 extremely slow

I have a XPS 13 9370 who sometimes become extremely slow. every little thing like opening excel, or chrome, or to get the task manager takes one to two minutes. The CPU %is okay, as well as the memory. After a few reboots, it can work fine for a day or a week, and then all of a sudden, it starts again. I made all Bios updates, drivers update, windows update, nothing changes. Any help would be welcome. Thank you.

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U2CAMEB4ME
5 Iridium

Re: XPS 13 9370 extremely slow

Welcome to the Dell Community  @PolyBel 

How much memory do you have installed???

What CPU do you have installed???

You could try this now and see if it helps."Please read the instructions first"

First thing is to do a “Disk Cleanup”

Disk Cleanup#1.PNG

Check everything except “Delivery Optimization Files”

Click on “OK” then “Delete Files”

Next do a “Disk Defragmentation and Optimize”

Defrag#2.PNG

Click on “Optimize”

If an SSD is installed you do not need to run “Defrag”

Next go to “Advanced System Settings”

Performance settings#3.PNG

In the “Performance” box click on “Settings”

Best Performance#4.PNG

Click on “Adjust for Best Performance”

Then click on “Apply”

Next click on the “Advanced” tab.

PerOP#5.PNG

Make sure “Programs” is selected in the “Processor Scheduling” box.

In the “Virtual Memory” box click on “Change”

Vmem#6.JPG

Click on “Custom Size”

Set “Initial Size (MB)” larger than the “Recommended:” size.

Then set the “Maximum Size (MB)” larger than the “Initial Size (MB)”

Click on “SET” and then “OK”

REBOOT:

Best regards,

U2

HP EliteBook 8770w i7-3630QM 32GB
HP ZBook 17 G2 i5-4310M 16GB
HP Color LaserJet M553dn 40ppm
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PolyBel
1 Copper

Re: XPS 13 9370 extremely slow

I already did all the kind of things.

An the problem is very random, now after an hour or so, everything came back to normal.

I suspect a driver problem, or something like that.

I've had the same issue a couple of months ago with another XPS, and now it happens, sometimes on that one but rarely.

 

 

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U2CAMEB4ME
5 Iridium

Re: XPS 13 9370 extremely slow

Sorry @PolyBel 

Did not know you already tried that.

Good luck,

U2

HP EliteBook 8770w i7-3630QM 32GB
HP ZBook 17 G2 i5-4310M 16GB
HP Color LaserJet M553dn 40ppm
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