XPS 13-9370, mouse cursor lagging and stuttering

@Community, 

I can confirm for you that Dell engineering is aware of the cursor behavior and is working to resolve. I will be back with more detail once they give me more information.

Disabling panel self-refresh was mentioned by @perpetoom earlier on this thread. This is indeed a Dell recommended, temporary, optional work around.

 How to Disable the PSR :

1. Right-click on the Desktop, and select Intel® Graphics Settings
2. Click on Power to access the Power Section
3. Under Power section uncheck the Panel Self-Refresh to disable it.

Good to know Dell is finally acknowledging this. I did the recommended steps as suggested in the first week of owning the laptop and I don't have any of the issues.

However, I still suffer from the weird tap to click issue where the left side of the trackpad become unresponsive, but tapping in the middle of the pad works all the time. 

I'm glad as well that you finally acknowledge this, looking forward to a fix!

Thanks for the update!

It's not just Dell have the same problem with a HP spectre x360 intel hd 620. It started happening after the win 10 april update and it really hurt my workflow. I found a temporarily solution in putting the device in standby and waking it up again. I've heard disabling the intel panel refresh stops it for good. But how drastically does it hamper battery life?

Has a solution to this problem been found? I've been having the same issue along with these ghost type circles appearing all over my touch screen.

I still got the same issue on my XPS 9570, with the newest drivers installed. I REALLY hope DELL could fix this issue as soon as possible.

Besides, This problem still occurs after I disabling the Panel Self-Refresh option. 

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@Overflocat wrote:

Besides, This problem still occurs after I disabling the Panel Self-Refresh option. 

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Verify that this option is still marked as disabled after restarting your device. Sometimes Intel preferences are rolling back to previous state without a notice.

I verified that this option is still disabled after I reboot my system. I even disabled the Display Power Saving option, however this problem still occurs.

i have Xps13 9370 with same problem with touchad (left button),disable intel but still the same problem.

Any update ?

I have a 9570 with this issue. 

Following the suggestion by @perpetoom (thanks!) have gone the entire day without it stuttering. That's a first for me. Good thing as I was close to sending this unit back.

The driver supplied by Dell is several months out of date. If you go to Intel's website you can download the latest driver, which, as of this writing should look like this:

I have been running this driver for several hours and I have Panel Set Refresh to "On" and no change.. it still stutters.

I'm experiencing the same issue on my 9570. I have the latest BIOS (1.5), disabled panel refresh, and updated all my drivers (including to the latest Intel Graphics driver and Nvidia driver). I'm still experiencing problems. I paid $1500 for this laptop, but it's RIDDLED with driver issues. 

+1 on all counts.  New laptop, all drivers up to date, panel disabled, and still the lag.

Not to mention, oh, the sound constantly failing and the USB ports not recognizing peripherals half the time.  How is this a top-of-the-line laptop again?