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January 29th, 2020 09:00

XPS 13 9380 won't start- urgent

hello,
I have a XPS 13 9380, it suddenly turned off and won't start again.
there's no response at all, I am not seeing any light from the screen or anything.
the fan is running all the time and I am hearing fan noises.
hope you help me with this urgently since I have an exam tomorrow and I need my laptop/

Moderator

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25.1K Posts

January 29th, 2020 09:00

Hi!

 

I have sent you a private note. Let us continue over there.

 

Dell-Deepti

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