Last reply by 02-17-2022 Unsolved
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1 Copper
1 Copper

XPS 13 9500 wont boot

My XPS 13 9500 was at 95 percent battery when I restarted it. Now it won’t boot. I open it up and the keyboard lights up and caps lock comes on but the dell logo does not appear in the screen. Not quite sure what to do.

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Also, check System Diagnostic Lights (LED codes) in your XPS 9500 service manual. This might help you to diagnose the no boot problem.

Support for XPS 15 9500 | Documentation | Dell US




6 Gallium

This boot problem happens only on battery power?   

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