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XPS 13 Plus 9320 Horizontal lines coming from Icons & Text
XPS 13 Plus 9320
So I am wondering whether anyone else has experienced this issue or knows what it might be. For background information I've already had a complete machine replacement from Dell with a fresh install of Windows 11 on it and both Laptops are sat infront of me exhibiting the same issue which really makes me think the problem is Dell's hardware (Screen) or the drivers for the XPS 13 Plus.
Basically I am seeing weird, small Horizontal lines coming from both taskbar Icons at the bottom of my screen as well as text pretty much anywhere on the screen. These lines move as some sort of visual glitch when I move my mouse across or highlight the text (Perhaps a screen refresh rate issue?). I'll try to attach some photos & a video of the issue.
rmccollam
3 Posts
1
November 21st, 2022 20:00
I'm seeing the same thing, though in Ubuntu rather than Windows. The fact that it's on two different OSes makes it sound a lot like a hardware problem
d5123101
457 Posts
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November 21st, 2022 23:00
I have the 9320. Which screen configuration does this affect?
Jammy8911
4 Posts
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November 22nd, 2022 06:00
I have the 4k touch display
Jammy8911
4 Posts
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November 22nd, 2022 06:00
I suppose I can try and point Dell towards this forum post then to prove its not just me. If its affecting two different OS's it has to be hardware surely...
rmccollam
3 Posts
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November 22nd, 2022 09:00
Same here.
d5123101
457 Posts
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November 23rd, 2022 01:00
Yeah, it might be with that specific configuration then. I do not have that display and do not seem to notice a similar issue. Sorry
boydc626
2 Posts
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December 21st, 2022 21:00
yeahh im having a similar issue with distortion around text, either with super bright pixels randomly around texts (when hdr on) or black dots/lines (when hdr off). and its even more noticeable/distorted when i hover over texts with the mouse.
I have recieved 2 laptops (one replacement), and they BOTH have this issue! ive tried everything to no avail. it seems like it some manufacturing issue/ defect.
Tay90
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2 Posts
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January 26th, 2023 12:00
Hello, I have the same problem. What did you do? What did Dell say about this? I Had before an xps15 with other problems they replaced it with an xps13 and now I have this problem.
DrSney
1 Message
0
July 14th, 2023 08:00
Same problem here (Dell XPS 13 Plus (9320) Touch Silver, TN-9320-N2-719S). Do you have any solution?
Jammy8911
4 Posts
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July 14th, 2023 08:00
No solution, have had 3 laptops from Dell all with the same problem. Tempted to try and ask for a replacement with a different style screen as the engineer that has been previously mentioned its almost certainly a defect with the 4k touch display.