When I boot from a newly created Dell OS recovery USB, I start the recovery process.
But it keeps hanging at "Checking USB Disk".
I tried a couple of different USB drives.
Are the Dell Cloud services not available in the Netherlands?
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Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
Thank you for staying connected. I'm Diksha, and I will be assisting you.
If I have understood correctly, you’re facing an issue with the system. We will look into this for you right away.
Lets try the same process from the Microsoft's website.
The primary step before initiating Windows Reinstallation is to back up data. Here is a link on how you can back up data
https://dell.to/3mLVm7V;. If you are unsure, you can also contact local technician to get the data backed up.
Next, we will have to create the media creation tool on a 16GB or 8GB empty flash drive. Please check this link to download the tool on to your USB: https://dell.to/2VFaYy7
Once done, let’s ensure that the Boot settings and SATA operations are correctly configured for this process.
You may check the following link to help you with it: https://dell.to/2JO89YX;
Now that we have the necessary settings and OS Media, please follow the instructions from this link to install the OS using the recovery media https://dell.to/2JUFzFd
Hope you are well.
Just wanted to check if you need any further assistance.
I appreciate your expertise in this.
Glad that the issue is resolved.
Feel free to private message us if you need any help in the future.