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XPS 15 9500, curser misbehaving and random clicks
Hello,
I have just received a brand new XPS 9500. it looks a great laptop except the misbehaving curser jumping suddenly to the screen side and random clicking on the screen. I am not sure if it is the touch pad or the touch screen problem.
Anyone had this experience before? any ideas?
Thanks
Bassman12350
85 Posts
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June 6th, 2021 03:00
Your issue sounds like a touch pad problem, IMHO. You may have to have it replaced.
richJ
1 Message
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June 24th, 2022 10:00
Mine did the same thing. Disabling the touch screen in BIOS settings makes the problem go away - so I think the touch screen, rather than the trackpad, is probably the issue.
Mine is a work laptop, new, so I guess they'll send it back for a replacement.