Last reply by 04-03-2021 Unsolved
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1 Amber
1 Amber

XPS 15 9560, Webcam not working


I have done all the updates, BIOS and chipset, but the webcam is still not working.

BIOS Version is 1.18.0

Intel Chipset Device Software 10.1.38 

Windows Privacy is set correct, I installed and uninstalled the driver, 

also tryed Command Prompt Admin and Regedit Go to HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows Media Foundation\Platform right click on blank left panel\new\dword (32 bit) value Double click/right click the file and rename it as EnableFrameServerMode.

Nothing works.

I hope you can help me Thank you very much




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2 Bronze
2 Bronze

Hi, did you ever figure out the problem?

2 Bronze
2 Bronze

Have the same issue ... nothing helped. I have TB16 and memoty upgrade to 32GB

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