martinodecarlo
1 Copper

XPS 15 9560 and Mouse Dell Mouse WM524 Bluetooth issues

I am facing some issues with my mouse Dell WM524 and my laptop XPS 15.  Around 2 weeks ago the mouse stopped working. From then I couldn't connect the mouse anymore. When I search for bluetooth devices, the mouse is not recognized, even if it is in pairing mode (blue light blinking).

The mouse works properly with other laptops.

BIOS of the XPS is updated to the latest version.

Could you help me?

0 Kudos