XPS 15 9560 can't boot

I had a XPS 15 9560, can't boot up, sometime power button not working, but the battery indicator is blinking, white and yellow

Dell-Parnoshree C

309 Posts

0

September 12th, 2019 18:00

Hi JoeMahh,

You can check the Led blinking pattern to understand what can be causing the issue.

The patterns are listed below for XPS 9560.

Amber White

2	1	CPU failure	Replace the system board.
2	2	System board failure (included BIOS corruption or ROM error)	Flash BIOS to the latest version. If the problem persists, replace the system board.
2	3	No memory or RAM detected	Confirm the memory module is installed properly. If the problem persists, replace the memory module.
2	4	Memory or RAM failure	Replace the memory module.
2	5	Invalid memory installed	Replace the memory module.
2	6	System board or chipset error	Replace the system board.
2	7	LCD failure	Replace the LCD.
3	1	CMOS battery failure	Replace the CMOS battery.
3	2	PCI or video card or chip failure	Replace the CMOS battery.
3	3	Recovery image not found	Reimage the system.
3	4	Recovery image found but invalid	Reimage the system.

Baro1993

6 Posts

0

July 16th, 2021 06:00

You have to unplug the battery before replacing the RAM modules.

I struggled a lot but that solved the issue.

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